倚心口译工作室坚持质量第一，注重口译的准确性、及时性和必要的灵活性。

　　要求译员遵守时间、信守承诺、衣着得体、用心服务。

　　注重译前沟通了解客户需求，并通过口译评价单、客户回访等形式了解追踪客户满意度，进一步做好质量控制。

QUALITY ASSURANCE

　　YIXIN Interpretation Studio puts emphasis on quality, with specific requirements on accuracy, timeliness and necessary flexibility in the process of language interpreting.

　　The interpreters are required to be punctual, word-keeping, suitable in dress and considerate in service.

　　Pre-project communications, the interpretation evaluation sheet and return visit are further ways to control the quality by tracking clients' requirements and satisfaction.